CMP101-Computer Operations for the WorkPlace

This course will focus on equipping learners with the essential digital skills and knowledge required for entry level jobs in most businesses. Here’s a breakdown of what the course includes:

Course Objectives

• Understand the role of computer-based workflows in modern workplaces.
• Gain proficiency in essential workplace software and tools.
• Learn how to optimize workflows using technology.
• Develop problem-solving skills to address common workflow challenges.
• Build a foundation for advanced workplace technology applications.

Curriculum Outline

1. Introduction to Computer Workflows
   • Overview of workflow concepts.
   • Benefits of computer-based workflows.
   • Common tools and platforms used in various industries.
2. Basic Computer Skills
   • Operating systems (Windows, macOS).
   • File management (organizing, storing, and sharing documents).
   • Keyboard shortcuts and efficiency tips.
3. Office Productivity Tools
   • Word processing (Microsoft Word, Google Docs).
   • Spreadsheets (Excel, Google Sheets) for data analysis.
   • Presentation software (PowerPoint, Google Slides).
4. Communication and Collaboration Tools
   • Email etiquette and management (Outlook, Gmail).
   • Team collaboration tools (Microsoft Teams, Slack, Zoom).
   • File sharing and cloud storage (OneDrive, Google Drive).
5. Workflow Automation Basics
   • Introduction to automation (e.g., macros in Excel, Zapier).
   • Task management and scheduling tools (Trello, Asana).
6. Data Security and Privacy
   • Importance of cybersecurity in the workplace.
   • Best practices for protecting sensitive information.
7. Problem Solving and Troubleshooting
   • Common technical issues and how to resolve them.
   • When to seek IT support.
8. Practical Applications and Case Studies
   • Real-world examples of workflow improvements.
   • Hands-on projects simulating workplace tasks.

Course Duration

• 8 to 10 weeks, with flexible options for part-time learners.
• Weekly sessions: Mix of lectures, hands-on workshops, and assessments.

Target Audience

• Individuals new to workplace technology.
• Career changers entering administrative, operational, or tech-support roles.
• Employees seeking to improve their productivity.

Outcomes

• Certificate of completion.
• Improved efficiency in handling workplace tasks.
• Confidence in using technology to enhance workflows.